Online orders are sent during business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day. Please note that your order will only be shipped once payment and delivery details have been approved. Shipping time is variable depending on package destination and Australia Post delivery times. All orders are provided a tracking number once sent.
Totes Good will refund full priced goods only if they are received back to us in original condition within 10 days of delivery. If you need to return an item, please email us at firstname.lastname@example.org with your order number and details about the product you would like to return.